We take enormous pride in every product we offer and strive to deliver them in the best possible condition. While there are many things we do to mitigate the risk of shipping there are unfortunately some things outside of our control like the weather and transit delays once the package is in the hands of UPS. Gooey on the Inside is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate/incomplete shipping information, and we do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.

We make every effort to package and ship orders as quickly as possible. The length of time it takes for us to ship your order can vary depending upon when the order is placed.

We strongly recommend that you schedule your order to arrive at least one business day before your desired date to allow for any unforeseen delays. Cookies can be frozen upon arrival to preserve freshness.

We ship cookies MONDAY & TUESDAY ONLY. We cannot make any special accommodations for birthdays or specific dates. The turn around time is 5-7 days from the time you place your order as we "bake-to-order".

We will send a confirmation with tracking information to the email address you provided with your order once the order has processed for shipment, generally the same day as shipment.

If you do not receive a confirmation email, please check your junk mail folder and add info@gooeyontheinside.com to your safe senders list.

Unfortunately, at this time we do not have calorie information or a nutritional breakdown available for our products, we’re happy to send along an ingredients list to help out if you have dietary concerns.

Cookies may be stored in an airtight container for up to 5 days. For optimum freshness and flavor we recommend freezing any cookies that will not be eaten immediately. When ready to eat simply reheat your cookies in a 350º oven for 12-15 minutes until warm.

COOKIES MUST BE EATEN WARM AS THEY WERE NOT FORMULATED TO BE CONSUMED COLD AND TO OPTIMIZE MAXIMUM "GOOEYNESS"

No, sorry!